Frequently asked questions
FAQ.
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We do not accept insurance, however if you have Out-Of-Network benefits (OON) such as through a PPO, let us know and we will happily provide you with a monthly superbill to submit to your provider for reimbursement based on your plan’s benefits. We recommend contacting your insurance provider to fully understand what reimbursement options may be available to you in advance.
Clients are also often able to use their HSA/FSA card to cover services with pre-tax dollars.
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The current rate for new clients is $250 / 50-minute session.
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We offer in-person sessions at our office in Pasadena, CA.
Virtual sessions are also available to any client based in California.
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At this time we do not offer evening or weekend availability.
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When you begin therapy, you will be given a dedicated time slot that is held exclusively for you. We expect clients to take both our therapist’s time and their commitment to therapy seriously, but we also know that many of our clients have unique scheduling needs, and that sometimes life happens.
As such, all clients are allowed a designated number of “Free Cancellations,” after which they are responsible for payment for their normally scheduled session time, regardless of whether they attend or not.
Free Cancellations:
Weekly clients: Up to 3 free cancellations every 6 months
Biweekly clients: Up to 2 free cancellations every 6 months
In addition, we do our best to accommodate rescheduling and moving sessions virtually to accommodate scheduling conflicts when needed.
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We require that all new clients begin therapy on a either a weekly or bi-weekly basis, and generally recommend that new clients begin with weekly sessions for at least the first few months as we establish rapport and momentum.
Current and former clients will have the opportunity to continue with or return to schedule sessions on a more infrequent or “as-needed” basis, once they feel they have made sufficient progress on the goals they initially set.
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Description text goes here
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We offer options for both in-person therapy in Pasadena and online therapy via Zoom throughout California.
You can find our office in Pasadena on a beautiful tree-lined street at 200 E Del Mar Blvd, Suite 104.
Have more questions? Ready to get started?